Drug shortages, particularly generic sterile-injectable formulations, present a serious problem to manufacturers, regulators, prescribers, and patients in the United States. Sources, including FDA warning letters, industry publications, and industry e . . .

When transferring patients from hospitals to skilled nursing centers, the relationships between these facilities and processes have profound effects on patient treatment, recovery rates, and quality of medical care. Proper sharing of hospital data and . . .

Clinical laboratories are essential components of the healthcare system and play an important role in patients’ safety and outcome since 60% - 70% of the most important medical decisions depend on laboratory results. Clinical laboratories achieve thei . . .

The eighth point of Deming’s Fourteen Points for Management is “Drive out fear.” This thesis explores the possibility that employee engagement could be used to adequately address the requirements of Deming’s eighth point. Three levels of comparison ar . . .

In order for a process to produce conforming materials or products consistently, the process owners must understand the impact of the process inputs on the outputs. Historically, organizations have failed to isolate the sources of variation in their p . . .

Software development organizations are in need of better quality practices and techniques to meet the demands of customers, increase the quality of software, and eliminate waste. Their goal is to ensure that products are high quality, fairly priced, a . . .

Budget strapped community colleges employ a high percentage of adjunct faculty to help them control costs. Unfortunately, high exposure to community college adjunct faculty has been linked to reduced student success rates. This creates a dilemma for c . . .

This thesis utilizes a novel approach to root cause analysis by conglomerating principles from three established quality models into a modified model that fits the unique circumstances of the study. The study investigates a problem of indium, used to . . .

Professional and organizational wrongdoings of publicly funded forensic laboratories have led to destructive outcomes. These outcomes have weakened the public’s faith in the criminal justice system. A root cause analysis provided an understanding on w . . .

Quality practices in the food industry have been shaped by food safety regulations. Regulatory requirements are established to ensure delivering safe products, yet they do not provide a solid preventive framework for quality practices. The lack of th . . .