At the heart of Quality Assurance is Qualia, man’s ability to understand one other as a species. Understanding the customer requirements of a product or service requires empathy. This thesis will explain how quality assurance permits laboratorians to . . .

This paper presents key theories for applying measurement system analysis—in particular Gage Repeatability and Reproducibility (GR&R) and Analysis of Variance (ANOVA)—to determine the source of variation. Additionally, the thesis presents the theory a . . .

As companies continue to adopt quality management principles, attaining employee commitment towards quality goals remains difficult. Researchers have identified a correlation between employee involvement and an organization’s prospects for achieving . . .

The Patient Protection and Affordable Care Act (PPACA), passed by Congress in 2010, created an increased focus on safe and efficient transitions of care. Case management programs in acute care hospitals have a significant role in the coordination of c . . .

Quality practices in the food industry have been shaped by food safety regulations. Regulatory requirements are established to ensure delivering safe products, yet they do not provide a solid preventive framework for quality practices. The lack of th . . .

Professional and organizational wrongdoings of publicly funded forensic laboratories have led to destructive outcomes. These outcomes have weakened the public’s faith in the criminal justice system. A root cause analysis provided an understanding on w . . .

This thesis utilizes a novel approach to root cause analysis by conglomerating principles from three established quality models into a modified model that fits the unique circumstances of the study. The study investigates a problem of indium, used to . . .

Budget strapped community colleges employ a high percentage of adjunct faculty to help them control costs. Unfortunately, high exposure to community college adjunct faculty has been linked to reduced student success rates. This creates a dilemma for c . . .

Software development organizations are in need of better quality practices and techniques to meet the demands of customers, increase the quality of software, and eliminate waste. Their goal is to ensure that products are high quality, fairly priced, a . . .

In order for a process to produce conforming materials or products consistently, the process owners must understand the impact of the process inputs on the outputs. Historically, organizations have failed to isolate the sources of variation in their p . . .