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- Creator:
- Sylos, Judith Estein
- Description:
- The purpose of this project was to evaluate the effectiveness of a management by objectives training program for managers and their subordinates in a health care setting. This paper described the present management by objectives performance evaluation system in an emergency department of a large medical center in Los Angeles. The training program was developed to teach how to write performance objectives. The evaluative instruments were developed by the author. Recommendations were made and based on the data obtained. The general findings of the project maybe summarized as A) The questionnaire results indicated that line management and their subordinates felt they clearly understood the present management by objectives performance evaluation system. B) Management in the emergency department was dissatisfied with the present job performance evaluation, because they felt it did not achieve its purpose, while their subordinates were satisfied with the current evaluation procedures. C) The pretest and post test administered during the training program showed that line staff did not really understand the evaluation system while line management did. D) The training program was effective in increasing line management and their subordinates' knowledge about their evaluation system and about writing measurable objectives.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Health Sciences
- Creator:
- Cordero, Oscar
- Description:
- This research examines the barriers of effective and responsive service delivery at a public mental health agency (DMH) and looks at empirical research of transformational leadership to mitigate meeting agency objectives. A case study of the Department of Mental Health is presented highlighting the barriers of effective service delivery. Organizational buy-in to agency objectives are explored in the context of normative public values rooted in democratic principles. Ultimately, it is a combination of transformational leadership and principles of the new public administration that proved to be best at aligning public workers with the universal values of representation, equity, and individual rights that all citizens are entitled to.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Sobel, Jay
- Description:
- The drinking of alcoholic beverages is an increasingly accepted part of contemporary life. Wide societal acceptance of alcoholic beverages have led to some severe problems. As societal restrictions on the use of alcohol lessen, the need for more positive alcohol education grows accordingly. Personal decisions relating to the use of alcohol are necessary for every person throughout life. The resources to gain the competencies and understanding for making these decisions must be available. This project consists of two parts. Part I is the introduction. The introduction includes: a) Statistical information related to alcohol use and abuse and alcoholism in this country; b) A review of the literature relative to alcohol education for alcoholics and problem drinkers; c) Conclusions drawn from the literature review; d) The justification and description for this project; e) Finally, a discussion of the criteria and sources used to put the information together, used in this project, concludes Part I. Alcohol education for alcoholics is offered by many treatment programs, however, curriculums, guides, or supplements, in this area of alcohol education, for public inspection are absent. Part II of this project consists of a comprehensive series of supplements to a twenty week alcohol education curriculum for alcoholics, problem drinkers, and interested persons in the community. (See more in text.)
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Educational Psychology and Counseling
- Creator:
- Morrigan, Eryn
- Description:
- The Coast Horned Lizard (Phrynosoma coronatum blainvillii) is a native species of special concern in California. One of the major threats to Coast Horned Lizards, particularly in southern California, is habitat loss and fragmentation. Studies have suggested that the Coast Horned Lizard selects habitats in chaparral and coastal sage scrub vegetation with friable sandy soils and low to moderate slope percent rise. The Santa Monica Mountains National Recreation Area (SMMNRA), located in Los Angeles and Ventura counties, is within the known range of Coast Horned Lizard inhabitation. Due to ecologically disruptive human activity in and around the SMMNRA, potential Coast Horned Lizard highly suitable habitat may be at risk of fragmentation, decrease in suitability and/or complete loss of habitat. This study identifies areas of high Coast Horned Lizard suitability so that these areas may be further studied in regards to actual species presence and human impact. Habitat suitability models and landscape pattern were analyzed to investigate the extent to which the SMMNRA is suitable for Coast Horned Lizard inhabitation. First, three habitat suitability models were used to classify the habitat suitability of areas in the SMMNRA depending on designated habitat needs such as slope, soil type, and vegetation cover. Then landscape metrics were used to measure habitat fragmentation, particularly for highly suitable areas. In the SMMNRA, 70% of the total land area was found to meet the majority of the habitat suitability criteria (high suitability, HSA) or some of these requirements (high-medium suitability, HMSA) for the Coast Horned Lizard. HMSAs covered from 59% to 66% of the SMMNRA, depending on the model's weighting. Similarities in percent areas were observed between the results for model 1 and model 3. Model 2 showed significantly higher HSA percent (11%) than other models (3%) due to increased vegetation weighting. The landscape patterns and metrics of the SMMNRA showed that most of the area is at least HMSA for Coast Horned Lizards. Fragmentation occurred in areas of human impact but did not prevent the connection of suitable habitats within the interior mountain range. Other factors of suitability should be explored in respect to the SMMNRA to gain a more accurate assessment of Coast Horned Lizard habitat. In addition, field surveys would be needed to confirm actual Coast Horned Lizard presence.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Geography and Environmental Studies
- Creator:
- Harriman, Susan Goyer
- Description:
- This study examined the level of impact an alcoholic family environment has on the development of communicator style in adult children of alcoholic parents. Utilizing self-report measures (the Norton Communicator Style Measure, and a family health history questionnaire), four variables were hypothesized to be key predictors of a unique communicator style associated with adult children of alcoholics. Subjects who self-identified as ACOA's and a randomly selected comparison group of non-ACOA's were submitted to discriminant analysis with an alpha level of .05. Results revealed that two of the four variables, dominance and impression leaving, were significant predictors of ACOA group membership, and as such contributed to the identification of a unique ACOA communicator style. A third variable, communicator image, also correlated significantly with the discriminant function, although it was not selected as a predictor variable due to suppression effects. The fourth variable, openness, was not significant. The discriminant analysis yielded 64% accuracy (chi-square= 3.92, DF=l, p(.05) in terms of correct classification of individual cases into the appropriate group. In essence, this study revealed that ACOA's perceived themselves as exhibiting a style of communication characterized by behavior that is less dominant and less impression leaving than individuals not raised in an alcoholic family setting. In addition, ACOA's tended to perceive themselves as having a less positive communicator image than the comparison group perceived themselves to have. All three of these conclusions essentially confirm observations reported in the literature, and offer an initial framework for the identification and evaluation of an ACOA communicator style.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Communication Studies
- Creator:
- Polanco Carrasco, Paulina
- Description:
- In this grant proposal, we outline United Veteran Services’ goal “to increase housing retention of veterans by providing and connecting formerly homeless veterans with mental health services that will promote their well-being and help them in re- transitioning into the community. According to the Los Angeles Homeless Services Authority, in 2017 the number of homeless veterans rose to 4,828; this signifies an increase of 57% from the previous year. According to data collected from the VA Homeless Operations Management and Evaluation System (2017), one reason for this increase is the fact that one out of ten veterans are being evicted from their unit due to misconduct and violating good neighbor policies, usually stemming from declining mental health. We propose a well-organized agency that will reduce rates of eviction from permanent housing among the veteran population who are experiencing mental health disorders by decreasing the number of incidents that lead to their removal from permanent housing. In addition to housing retention, our agency will help veterans establish coping mechanisms, provide therapy, build support systems, and other necessary tools to help them adapt back into society.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Social Work
7. Healthful living : learning to control unhealthy habits : a behavior change program for the worksite
- Creator:
- Habschmidt, Joan
- Description:
- The major health threats facing the American public today are largely the result of unhealthy habits. Six of the ten factors associated with America's number one killer, cardiovascular disease, are clearly the result of lifestyle. In addition, health care costs have skyrocketed in recent years, and American corporations have absorbed a large share of the financial burden. It was the purpose of this project to design a program to teach people how to control unhealthy habits and how to maintain successful change. The program was designed as a generic model for addressing various unhealthy behaviors, and was intended for group application to occupational and clinical settings. The program design was based on the assumption that in order to achieve lasting lifestyle change, it is necessary to experience the process of change as positive and rewarding. Towards this end, cognitive-behavioral methods shown to influence successful maintenance were utilized to (a) help participants identify and alter patterns that impede change, and (b) assist participants in developing the coping skills necessary for the maintenance of new behaviors. (See more in text.)
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Educational Psychology and Counseling
- Creator:
- Corona, Yvette
- Description:
- As a result of the passage of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), it appears value-based care is the future of healthcare in America. Value-based care focuses on quality instead of quantity and is projected to decrease the burden of healthcare costs and establish new ways to reimburse providers for caring for Medicare patients. Though it is certainly a development from our former fee-for service payment system, there are many opportunities for improvement in the new Quality Payment Program created by MACRA, especially the Merit-based Incentive Payment System (MIPS). The purpose of this literature review is to discuss the limitations of MIPS and determine possible solutions. Overall, the 2018 performance year showed that more clinicians are receiving a positive payment adjustment in 2020 compared to the 2017 performance year, as well as more rural and small practices. Though these results show that there is progress being made, this analysis discovered that MIPS' complex reporting measures impede meaningful payment and delivery reform and innovation. In addition, vulnerable populations are not being considered as well as those providers who provide care to those populations, and population health-focused quality measures are increasing the reporting burden on providers, causing patient and provider satisfaction to decline. Political dispute and resentment over the future of the Affordable Care Act will continue for years to come, as well as structural modifications to the Medicare and Medicaid programs, finding the most efficient methods to improve care quality, decreasing redundant and wasteful care, and controlling increasing expenses. MIPS' first performance year was in 2017, meaning that it has been a very short period since it was implemented. Additionally, there is a 2-year gap in performance results. Limitations to this research include insufficient data and published research on the subject, as well as the change in presidential committees and the unknown future of the Affordable Care Act.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Downing, Jacqueline Victoria
- Description:
- The use of mirror imaged controls within functionally equivalent control panels has been questioned in various applications, including aircraft control layout, machinery controls, and control room design. The mirror image research has indicated that in some situations mirror imaging may be a superior design in terms of operator performance. One possible variable which may affect mirror imaging of controls is the location at which the operator is focusing attention; external to the panel, or within the panel. The present thesis addressed the question of how the control panel should be arranged and if the locus of attention affected performance. A 2 x 2 x 8 factorial design was used. The first factor was locus of attention with two levels, internal and external locations; the second factor was arrangement with two levels, mirror-image and left-right arrangements; the third factor was trial block with eight trial blocks. This design was used to test these variables under usual operating conditions and under a simulated emergency condition. (See more in text.)
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Psychology
- Creator:
- Isaacson, Shirley
- Description:
- There will come a time, I know, when people will take delight in one another, when each will be a star to the other, and when each will listen to his fellow as to music. Then free men will upon the earth, men great in their freedom. They will walk with open hearts, and the heart of each will be pure of envy and greed, and therefore all mankind will be without malice, and there will be nothing to divorce the heart from reason. Then life will be one great service to man! His figure will be raised to lofty heights-for to free men all heights are attainable. Then we shall live in truth and freedom and in beauty, and those will be accounted the best who will the more widely embrace the world with their hearts, and whose love of it will be the profoundest; those will be the best who will be the freest; for in them is the greatest beauty. Then will life be great, and the people will be great who live that life. Maxim Gorky. The above quotation (Luft,1970) expresses some of the basic yearnings of human beings--to know--to listen--to feel--to be. “Perhaps the hearts of people will never “be pure of envy and greed " and "without malice " but there is a need and a search for human contact and freedom of expression that has moved parts of our society toward the group movement. Carl Rogers considers the encounter group as perhaps the most significant social invention of this century” Rogers, 1968). Maslow (1965) also views group experiences as "genuine contributions for growth and increased psychological soundness”. (See more in text.)
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Psychology