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- Creator:
- Gonzalez-Mosqueda, Consuelo
- Resource Type:
- Thesis
- Identifier:
- https://www.csub.edu/library/thesis/gonzalez-mosqueda_c_pa_sp18.pdf
- Campus Tesim:
- Bakersfield
- Department:
- Public Policy and Administration
- Creator:
- Melendez, Jaime
- Description:
- The challenges faced by military veterans, who served in the United States Military deserve to be addressed and acknowledged. Veterans of this country’s armed forces put their lives on the line. They knowingly went to war, knowing they might not come back home to their loved ones. Because of this, veterans deserve to have their challenges identified and addressed, we should help them. In current times we can identify the major areas where veterans need help. This project is to develop a nonprofit organization that assists veterans with higher education goals. More specifically, this project is to develop a nonprofit organization that assists veteran with overcoming the various barriers of graduating from college. The barriers that veterans face are financial, psychological, academic orientation, and career.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Villegas, Victor
- Description:
- The purpose of this study was to evaluate applicant perceptions and experiences of the Cal Poly Pomona graduate admissions process in order to identify potential causes of declining graduate student enrollment. This was determined through an online survey sent to previously admitted Cal Poly Pomona graduate applicants from past academic terms. Survey participants were asked to respond to a series of questions such as to identify their legal sex; Master’s program objective; identify a stage in the application process where they experienced the most difficulty and the most ease; rate their experience in establishing a professional connection with faculty; and whether the participant would recommend a friend or colleague to apply to graduate school at Cal Poly Pomona. This project utilized quantitative and qualitative data analysis techniques to analyze the responses and evaluate the experience of admitted graduate applicants. The online survey was active for 5 months from April 2019 through September 2019 at California State Polytechnic University, Pomona. The sample size was 233 admitted Cal Poly Pomona graduate applicants, now students, who were admitted across the academic years of 2015-2016, 2016-2017, and 2017-2018. The results of the data collected supported the view that graduate applicants find the application process and overall graduate admissions experience to be generally user friendly. Although, survey participants indicated specific operational aspects of the application system as contributing factors towards their frustration around their application status. Additionally, admitted Cal Poly Pomona graduate applicants considered many factors including specific university attributes when recommending the University for graduate school. Recommendations include the creation and implementation of a student-centered onboarding process for newly-appointed graduate coordinators; the onboarding process should be facilitated by the Office of Admissions and Enrollment Planning; the onboarding process should be comprehensive so that graduate coordinators have the appropriate information to share with potential Cal Poly Pomona graduate applicants; and that the Office of Admissions and Enrollment Planning incorporate experienced graduate coordinators in the onboarding process.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Tapia, Xiomara
- Description:
- With growing enrollment rates in higher education, it has become imperative for Universities to develop and implement the most innovative, current, and experiential educational experience for their students to be competitive in the real-world against other graduates. This research aims to identify the factors of effective initiative development and implementation in higher education through a practical case study of the Excellence in Partnerships initiative in the College of Business Administration (CBA) at California State Polytechnic University, Pomona. The development and implementation of the CBA external partnership initiative analyzed data that was collected through a series of interviews, focus groups, and a student survey. The results indicated a need for data-driven decision making through the collection of internal and external data in addition to the need for dedicated resources and leadership to make the development and implementation of external partnerships most effective. Higher education administrators, managers, supervisors, and staff members should recognize important factors of initiative development and implementation because it will enhance their decision-making skills. They will be better prepared to transform a new idea into feasible actions considering the complexities of the higher education system.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Yao, Tracy
- Description:
- This study was to provide the Learning Resource Center (LRC) with an evaluation of their learning strategies intervention course program, How to Learn: Engage & Learn. The study had two major purposes: (1) to determine the level of effectiveness of the current program for the undergraduate student population of Cal Poly Pomona (CPP); and (2) to provide recommendations to the LRC in how the program can be improved upon for the upcoming academic school year of 2019-2020 to effectively address the needs of the campus community. This was determined through pre- and post-intervention course surveys, measuring participants’ perceptions toward learning strategies and their confidence and motivation toward their courses. The results of this study would help identify certain academic skills that students are resonating with the most and identify strategies to improve the program for future participants. The study was conducted in the Spring Semester of 2019 at CPP. Data from this study was collected from students who received a presentation on academic skills during their regular class sessions. The sample size for this study was 39 students, with a primary emphasis on undergraduate students in lower-division courses. The results of the data support the view that learning strategies contain the potential to be beneficial and influential toward students’ academic success. Respondents’ indicated a shift in their perception regarding the benefits of learning strategies and recognized how developing this skill set can be utilized toward their college coursework at the university-level. Recommendations to improve How to Learn: Engage & Learn included modifications to the structure of the presentation to emphasize the topics that participants resonated with and tracking participants over the course of multiple terms.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Luevano, Stephany
- Description:
- The Shop Local After School Program is a community engagement opportunity developed by the City of West Covina, West Covina Unified, Covina-Valley Unified, and Rowland Unified School Districts. This program was developed as a business opportunity for local retailers as well as an engagement tool that would foster participation from businesses, students, and residents of the City. The purpose of this project was to analyze and revise West Covina’s community engagement program Shop Local After School, propose revisions, and develop a plan for its re-launch. This project investigated community engagement strategies that forge working relationships between stakeholders who support public programs, and that might strengthen the City’s efforts to promote shopping locally.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Ghossain, George
- Description:
- A reliable and efficient public transportation system, with equitable access, is a keystone to having economically viable and sustainable communities. It is essential for a good quality of life especially for disadvantaged communities with no other means of transportation. Public transportation is a critical way for cities to relieve congestion, reduce pollution, provide access to job hubs, education institutions, health care facilities, and other public services. In the United States, reliable public transportation systems are limited to densely populated areas, while areas with low population density lack a reliable transit system. Transportation investments toward building new services and maintaining existing ones have provided more advantages to affluent communities more than low income ones, suburban communities more than urban ones, Freeways and roadways more than public transit. This study, compares public transportation systems between the U.S. and Europe, highlights U.S. cities with reliable transportation systems by concentrating on the San Diego public transit system and discussing its latest successful transportation projects along with the political influence of the distribution of the allocated government transportation funds amongst affluent and disadvantaged communities.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Lore, Faika
- Description:
- This study examines how Human Resources (HR) software is used in hiring at California State Universities (CSU’s). The purpose of this study is to conduct a qualitative analysis surveying HR personnel across the CSU’s to investigate opinions and behaviors regarding their department’s current HR software, as well as how efficient HR software are at assisting personnel during recruitment. The design of this study consisted of qualitative methods by creating an online survey and distributing it to personnel across 16 CSU’s. My dependent variable is efficiency in the recruitment process as measured by the time it takes to recruit new personnel, and my independent variables are how comfortable personnel are with using their department’s HR software of choice, whether personnel have received training on their software, how frequently personnel uses their software, and positiveness of sentiments about their HR software. I am evaluating the following: If software has adequately addressed the needs of recruitment personnel, then those departments which have a faster recruitment process will be those which are more expertly utilizing their software. What I found from this research was that there are significant positive correlations between how fast HR departments hire and their responses to survey questions which were intended to discover the extent to which they are utilizing their software. In response to positivity of sentiments, some individuals had negative comments about HR software such as inefficiencies, and an increase in workload due to the increase of applicants. There were more positive responses than negative responses, however there were no statistically significant correlations between time to hire and positivity of sentiments. What we can learn from these data are that individuals who have received training have higher usage, and those who are more comfortable with their HR software complete the hiring process faster than individuals who reported less training, comfort, and usage.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Santos Leon, Scarlett
- Description:
- Public safety services are needed in every municipality to serve and protect members of the community. There is a growing trend of contracting out public safety services, including police and fire services. This research will explore the cost-benefit analysis of municipalities with contracted police services versus non-contracted. A total of five municipalities were used for this study. The cities of Bradbury, Cudahy and Maywood contract out their services to LASD, while the cities of Monrovia and Sierra Madre have established local police departments. The dependent variable in this study is the cost-effectiveness of contracted versus non-contracted police services. To better understand what contributes to the cost-effectiveness on services, the independent variables considered in the study include each city’s budget. There is prior research that suggests that it is more cost-effective to contract police services from neighboring cities or the county than local police departments. Additionally, there are common characteristics found in cities that contract police services that relate to population size. This study found that the cities of Bradbury, Cudahy and Maywood spend less money to provide police services to their communities in comparison to Monrovia and Sierra Madre. While the study had similar results to previous studies, it important to note the study only focuses on cost-effectiveness and does not measure the quality or satisfaction of either police service approach. It is suggested that municipalities consider other factors, in addition to cost-effectiveness, when deciding on a police service approach.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Public Administration
- Creator:
- Young, Yolana
- Description:
- This report documents the development of a non-profit (NPO) organization whose mission is to address foster youth challenges as they transition to independent adult life. A brief analysis of the topic was performed to outline parameters for the NPO work. The creation cycle began with applications to comply with legal requirements. Fundamental activities, such as installation of the board of directors, writing a mission statement and vision, and adoption of bylaws and articles of incorporation, were accomplished prior to conducting NPO activities. After these initial steps, a comprehensive review of the literature and best practices was conducted to inform the developmental activities of the organization. Research abounds on the dismal current affairs in education, employment, housing and independent living programs for foster care youth transitioning from foster care. The literature gave critical information on the plight of foster youth who are not taking advantage of available services, are not emotionally mature, and are not financially able to begin adulthood alone. In response to the literature findings that foster youth want and need adult support, NPO Young Gatekeepers is structured to answer these needs and offer mentoring and long-term support.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Yi, Edward
- Description:
- This case study explores how the City of Los Angeles has recently seen an increase in the homeless population and the hardships that these individuals are forced to endure. The research was conducted primarily through a qualitative approach, along with secondary quantitative data available through previous case studies and data gathering. The researcher took a qualitative approach by interviewing six individuals: two individuals whom are employed at a homeless shelter and four homeless personnel. The research is broken down into three topics: 1) Individual-level; 2) Societal-level and/or impact; 3) Policy Approaches. As the interviews were being conducted it became obvious that health was a major concern. It was highly recommended that the push for local government(s) to become more engaged in their strategies by advocating for policies to decrease the number of people living on the streets. Such policies include the creation of more affordable housing, create alternative housing solutions for low-income families, and to raise an awareness of the false unfavorable stigma about homeless people being lazy and lacking motivation to name a few. Future research should focus on identifying community leaders and exploring attitudes about the existing relationship between the homeless population and the rest of the community in a way that is focused on problem solving and creating additional services for the benefit of the entire community.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Baldwin, John II
- Description:
- The issue of at-risk youth and juvenile recidivism is an enormous challenge for public administration. Administrators are not only faced with the significant costs associated with these issues, but a juvenile correctional system set on maintaining the status quo. These costs are not just tied to the criminal justice system, but take a significant toll on society as well. In addition, data surrounding this topic remains limited, especially related to effective intervention and prevention strategies. Many programs have been developed from previous services aimed at adult intervention. Therefore, little is known about program outcomes related to juvenile recidivism and at-risk youth. Thus, evaluation with respect to effective programming is essential to the practice of public administration. This study is aimed at identifying effective programming in San Diego using a qualitative approach that resulted in preliminary data worthy of further review. Ultimately, analysis concluded several factors that characterize best practices with respect to administering at-risk programming. Research for this project was performed in conjunction with developing a non-profit organization informed with elements of successful programming discovered through analysis.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Dominguez, Maria Cristina
- Description:
- This research examines two courses, “NGOs and Social Service Outreach” and “International NGO Fieldwork in Vancouver,” offered at California State Polytechnic University, Pomona, and their impact on higher education students being change agents. An in-depth summary and overview of “NGOs and Social Service Outreach” is provided as this course was the foundation for students’ technical training about NGO’s. Participant observation was used to provide a summary of lectures and excursions in Vancouver and Victoria for the course, “International NGO Fieldwork in Vancouver.” This project analyzes qualitative data from secondary research to identify the impact each class has on student involvement and to determine students’ motivation to get involved in NGO work. The project concisely integrates theoretical literature on change agents, leadership, motivation, and study abroad. Results indicate that students felt empowered, developed personal and professional skills, increased awareness, and wanted to make a difference after taking the “NGOs and Social Service Outreach” course at Cal Poly Pomona. Students who participated in the “International NGO Fieldwork in Vancouver” program expressed increased awareness, inspiration, empowerment and motivation after this study abroad experience. Students were motivated to get involved in NGO work because they want to help others, increase equality, make a difference in their communities, solve problems and because they feel like NGO work is rewarding. The results from this research can guide faculty members and students about how acquiring technical skills and exposure to NGOs during study abroad courses can impact students on being change agents. Future programs should integrate and intensify experiential learning by including a service-learning component in the fieldwork course.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Public Administration
- Creator:
- Musacchia, Beatrice
- Description:
- The purpose of this research was to evaluate the complexity of intergovernmental relations and its impact on local government’s efforts to comply with federal legislation to improve surface water quality.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Gonzalez, Esther
- Description:
- Research shows that the percentage of women holding Chief Administration Officer (CAO), also known as City Manager, positions, 13% is disproportionate to the percentage of women in our population, 51%. Nationally, women hold 53% of Assistant to CAO positions, 34% of Assistant CAO positions, and 30% of Department Head, or Director, positions; however, they hold only 13% of CAO positions. Los Angeles County has 88 incorporated cities of which only eight cities have female CAOs; thus, Los Angeles County has an even lower female representation, 9% of CAOs, than the nation’s already dismal percentage. This gender gap in CAOs is significant and has been stagnant with no significant increase for over the past thirty years. Women have received an average of 75% of Master in Public Administration (MPA) degrees, the preferred education requirement for CAOs. This study analyzes the root causes for gender disparities in CAO positions within Los Angeles County. There are a significant percentage of women with the ideal work experience and educational requirements for the CAO position in the County. Moreover, this study proposes extracurricular programming efforts for Cal Poly Pomona’s MPA program in an effort to increase female awareness of city management career paths, self-efficacy in city management, and identity with the CAO position. This study includes quantitative analysis in the form of a survey of current Cal Poly Pomona MPA students, both male and female to gauge the awareness, self-efficacy, and identity levels within city management career paths. A qualitative study of interviews with current female CAOs will examine the educational, career, and personal internal and external conditions that allowed them to persist in their career path to CAO. The aim of this study is to create a pilot program that is scalable and, if proven successful by subsequent research, will ultimately increase gender equity in CAO positions in Los Angeles County.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Jimenez, April
- Description:
- Scholarship management at Cal Poly Pomona requires involvement of various university divisions and departments that face an array of challenges which impact their ability to successfully administer and award scholarships, and fully service students due to procedural obstacles and bureaucratic tendencies. The purpose of this Applied Public Administration Project is to understand scholarship administration through assessment of current business practices and identification of existing inefficiencies across departments at Cal Poly Pomona. In order to provide information to campus partners and leaders, this project examines administration of scholarships from receipt of philanthropic gift (donation) to student receiving financial aid in the form of a scholarship. Furthermore, it consists of collecting existing data on philanthropic funds (scholarships & endowments), awarding processes, and departmental collaborations in key functional areas. The content in this multi-faceted project is informed by findings of institutional data, focus groups and interviews with vital campus representatives involved in the process, as well as a comparative case study between two academic colleges in the university. The objective was to help identify obstacles to ease the management of scholarships and awarding of funds. This informational report determines areas of improvement and offers guidance to Cal Poly Pomona’s leadership to avoid undermining student/administration experience, and improve the scholarship process, thus, contributing to student success.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Rosas, Daniel Jr
- Description:
- The purpose of this study is an assessment of the community garden in the City of Rialto. There is one existing city-operated community garden in Rialto that typically has a waiting list for available plots. Rialto is interested in expanding its community garden program and approved funding for the design and development of additional garden locations. This assessment provides data to help document anticipated and unexpected effects of community garden participation and how the community is participating in the garden program. The presented findings will not only identify obstacles and successes of the community garden, but can be informative in future Rialto community gardens program decisions.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Political Science Department
- Creator:
- Lai, Johnny
- Description:
- It is important that students gain proper skills and industry-knowledge in order to be successful post-graduation (Darling-Hammond, Wilhoit, & Pittenger, 2014). Research shows that students who live on-campus in a college-themed community are more likely to succeed because of the special programming that they receive (Zhao, C. M., & Kuh, G. D. 2004). However, the students that have to commute to campus do not get the same experience as students living on-campus (Zhao, C. M., & Kuh, G. D. 2004). This project will examine how colleges can integrate some of those fundamentals in the college-themed communities into an all-inclusive academic program to create a Corporate-backed Living-learning Community on a college campus. This project will also explore the impact both students and corporations will receive by participating in a Corporate-backed Living-learning Community. The students who participate will undertake a program that will give them hands-on experience and the skills needed to work in that particular industry. On the other side, corporations will have candidates that are ready to be hired with the full understanding of the corporate culture and industry standards. The quantitative design of this project included a survey to gauge the level of interest of a Corporate-backed Living-learning Community of three stakeholders. These stakeholders are students, faculty, and Corporate Partners. This thesis project will evaluate the needs of employers and students and relate it to the creation of a Corporate-backed Living-learning Community. The central components of this program forms a programmatic structure created with Corporate Partner needs in mind.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Pereyda, Marissa
- Description:
- Research demonstrates that mentoring generally relates to a number of positive outcomes for both mentors and mentees. Studies on mentoring also point to a number of challenges to constructing a successful structured mentoring program. The aim of this work is to conduct a needs assessment and to develop best practices for a mentoring program for Master of Public Administration (MPA) students at Cal Poly Pomona. Research design includes unstructured interviews, semi-structured interviews, and surveys. Unstructured interviews conducted with Cal Poly Pomona undergraduates and executive professionals currently participating in a mentoring program identify benefits and challenges for mentors and mentees. Interviews with MPA students and alumni examine the need for an MPA mentoring program and identify perceived gaps that can be filled by mentors. A survey distributed to local city managers and MPA alumni provides data on community interest in mentor participation. Recommendations from this study include best practices and guidelines for implementing a structured mentoring program, including mentor-mentee matching, orientation, and shared expectations.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Garcia, Lindsey
- Description:
- The purpose of this study was to evaluate the state-funded early childhood education program Head Start to see if there were lasting positive effects past the elementary years in their reading and math scores. This was determined by retrieving date from the Nation’s Report card government website and the National Institute for Early Education Research study when looking at the Head Start program state by state. The data was secondary and analyzed together in SPSS. The results of the data collected showed mixed findings. One result was the 4th and 8th-grade math scores showed no discernable positive statistically significant effects when looking at the quality of the Head Start program. The last interesting result showed statistical significance when looking at the 4th and 8th grade reading scores. It illustrated that there were lasting positive effects when looking at the quality of the Head Start programs with a few others being close to statistical significance. The recommendations listed accompany the findings are to increase funding to Head Start or implement a follow-up intervention program to sustain the boost indicated in the 4th and 8th-grade reading scores and hope the positive effect spills over into other school subjects.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
21. Technology Integration Within Education as it Relates to Teacher Perceptions and Student Success
- Creator:
- Shadel, Justin
- Description:
- In the age of technology, there is an ever-increasing desire to understand what impact technology is having on the brain’s development. Technology is now taking over our K-12 Education system, as each student is issued a laptop to complete their studies. This study described and explored teachers’ perceptions about the use of technology in the classroom. The need to understand what impact this shift in beliefs has and what the next step in education will be, was the primary motivation of the researcher. In this study, a Likert-scale survey was distributed to teachers at three high schools within the Hesperia Unified School District. The teachers were given ten questions to answer, to help gather a deeper understanding the perceptions that teachers hold about the use and implementation of technology. These perceptions were cross examined with graduation rates to determine if there was an impact. It was found that teachers have an overinflated perception regarding the use of technology. Understanding what impact technology holds in the classroom will help develop techniques and methods that provide an equal opportunity for all students regardless of social class and/or access to internet services outside of the classroom. The research model and hypothesis of this study can guide subsequent research.
- Resource Type:
- Thesis
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Gonzalez, Diane
- Description:
- This project examined Cal Poly Pomona’s policy for hiring administrators levels III and IV, Policy 1310 Management Personnel Plan (MPP), for clarity and inconsistencies. University policies are a system of principles that guide decisions and achieve rational results for the good of the university. A well-written policy should align with the university mission and goals. Policies are guidelines created to provide a wide understanding of processes. They must be goal and process oriented, as well as objective, concrete, and specific to the needs of the university. Policy 1310 is a guide for the search and appointment of MPP positions and uses a process of shared governance for making permanent appointments of administrators.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Osorio, Judith
- Description:
- The purpose of this Applied Public Administration Project is to create a University Studies program plan that California State University, San Bernardino, can implement to assist Transfer students with academic and personal development during their transition from junior college to California State University, San Bernardino. The transfer seminar created acknowledges the unique set of challenges that may arise when navigating the CSU, San Bernardino system, while also exploring the distinct situations that transfer students face because of their non-traditional college trajectory. The CSU, San Bernardino’s University Studies First Year course for first time freshman was utilized as a model for the program plan. The project consists of specific learning outcomes and curriculum geared towards the transfer student population. The content is informed by the findings of institutional data and a CSU San Bernardino campus needs assessment. An agenda for a learning institute to train instructors on how best to teach and advise transfer students is also included. The last component of the project is an assessment tool that measures the program’s learning outcomes.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Lopez, Angela
- Description:
- Only in California 2,495 women are released from prisons and 186,571 from jail annually. Unable to find the right support not only to assess their rehabilitative needs accurately but also to find the proper resources that help them cover their specific requirements, many of them struggle to succeed to their second chance, and as a consequence, end up recidivating. Communities and local government are crucial during the reintegration process of the women coming back from local corrections. The local community is a place where they will be arriving, will be looking for support, jobs, and connecting with resources and other people, what makes vital that the City Governments and the community understand the economic and social relevance of helping this population. In this sense, this project aimed not only to comprehend the resources and opportunities already available at the local level but also sought to identify the best approach to the creation of Angels Landing programming in a way the local government and the community could be involved in the successful reintegration process of these women. As a gender-based non-profit organization for women, Angels Landing pretends to be able to link these populations to local resources while creating awareness and helping to conduit public sector organizations, and the community in their role in supporting these women. Ultimately, the findings of this research helped to identify numerous opportunities for Angels Landing as an intermediary agency to build the bridge between women coming out looking for opportunities and services, the government and the community, with a more receptive approach that emphasizes the importance of all together embrace these population.
- Resource Type:
- Graduate Project
- Campus Tesim:
- Pomona
- Department:
- Department of Political Science
- Creator:
- Cordero, Oscar
- Description:
- This research examines the barriers of effective and responsive service delivery at a public mental health agency (DMH) and looks at empirical research of transformational leadership to mitigate meeting agency objectives. A case study of the Department of Mental Health is presented highlighting the barriers of effective service delivery. Organizational buy-in to agency objectives are explored in the context of normative public values rooted in democratic principles. Ultimately, it is a combination of transformational leadership and principles of the new public administration that proved to be best at aligning public workers with the universal values of representation, equity, and individual rights that all citizens are entitled to.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Corona, Yvette
- Description:
- As a result of the passage of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), it appears value-based care is the future of healthcare in America. Value-based care focuses on quality instead of quantity and is projected to decrease the burden of healthcare costs and establish new ways to reimburse providers for caring for Medicare patients. Though it is certainly a development from our former fee-for service payment system, there are many opportunities for improvement in the new Quality Payment Program created by MACRA, especially the Merit-based Incentive Payment System (MIPS). The purpose of this literature review is to discuss the limitations of MIPS and determine possible solutions. Overall, the 2018 performance year showed that more clinicians are receiving a positive payment adjustment in 2020 compared to the 2017 performance year, as well as more rural and small practices. Though these results show that there is progress being made, this analysis discovered that MIPS' complex reporting measures impede meaningful payment and delivery reform and innovation. In addition, vulnerable populations are not being considered as well as those providers who provide care to those populations, and population health-focused quality measures are increasing the reporting burden on providers, causing patient and provider satisfaction to decline. Political dispute and resentment over the future of the Affordable Care Act will continue for years to come, as well as structural modifications to the Medicare and Medicaid programs, finding the most efficient methods to improve care quality, decreasing redundant and wasteful care, and controlling increasing expenses. MIPS' first performance year was in 2017, meaning that it has been a very short period since it was implemented. Additionally, there is a 2-year gap in performance results. Limitations to this research include insufficient data and published research on the subject, as well as the change in presidential committees and the unknown future of the Affordable Care Act.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Mirzoyan, Siruhi
- Description:
- This paper will examine the evolution of the Higher Education Act from the initial passing in 1965 to now. With the implementation of the act, federal financial aid assistance for funding higher education through grants and loans has developed into a topic of public interest with heavy government involvement. Through its multiple amendments and reauthorizations, the Higher Education has morphed from a grant based program into a loan based program. With loans becoming more accessible to disadvantaged communities, career and for-profit institutions take advantage the federal financial aid programs to lure students which is responsible for creating the student loan crisis of today.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Harris, Aubrey
- Description:
- The concept of ethics can be considered very broad in terms of how it is conveyed in the workplace. As civil servants, employees in the Public Sector are known for representing the county and forms a general opinion on the overall performance of the government based on civil servants and their actions. Despite public scrutiny of Public Sector employees, there are several instances of corruption, comingling money, and unethical behavior throughout different organizational structures. The Parks and Recreation Department proves to be no exception regarding how ethical quandaries are addressed in situational instances. There is research that addresses the reasons unethical behavior can occur in the organizational structure based on employee understanding. Furthermore, there is research available that addresses the necessary components in forming a cohesive Code of Ethics for the ethical climate of the organization. This research will seek to address the gap of techniques managers can do to encourage ethics within the Parks and Recreation Department of the county.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Morgan, Benjamin
- Description:
- Given that the Affordable Care Act (ACA) broadly increased insurance coverage to the population of California, has increased coverage resulted in enhanced access to care? With a demonstrable trend in the increase in Emergency Department (ED)utilization and overcrowding in recent years, has the ACA impacted the utilization of ED's within the state? Many studies have been conducted that highlight the impact of the ACA on various population groups utilizing the ED and why this may affect patient volumes. Not least of these are homeless populations, patients requiring behavioral health services and those who are struggling to engage with primary care providers. Many authors have suggested that with better insurance coverage, patients could be diverted from using the ED, yet relevant data does not overwhelmingly seem to support this. Ambulance patient offload delays (APOD), have been recognized as one of the few objectively quantifiable metrics associated with ED overcrowding. According to Los Angeles County EMS in 2017, ambulances and crews held up at EDs negatively impact response times to 911 calls. This would suggest that policy attempts to reduce ED visits have perhaps not been as successful as initially hoped. ED overcrowding, at its core, is a mismatch of patients needing care to the space and staff needed to provide it. With hospital resources typically being fixed, the variable is high ED visit volumes. This leads to a need to understand why patients are still seeking care in the ED even after significant progress has been made in providing insurance coverage to California's most in need populations. Several policy holes can be identified that are contributing to the seemingly intractable overcrowding of California EDs including chronic underfunding of the primary care establishment, mandated nurse to patient ratios and ambiguous regulation regarding the management of ambulance diversion. To effect meaningful change in these areas, it will require effective policy maneuvers and an increase in funding to primary care. At a time when social injustice, racial inequality and access to care are at the forefront of public sentiment, these policy issues seem be gaining momentum within the issue attention cycle. This study is a qualitative analysis of archival data of peer-reviewed journal articles. It explores the complexities of California care access following the implementation of the ACA exposing causative factors of emergency department overcrowding. While large parts of the California population have been brought under the umbrella of some form of insurance coverage in the last decade, the predicted drop in emergency department usage has failed to materialize. Emergency department overcrowding, as indicated by the practical problem of entangling ambulances when attempting to transition the care of their patients or worse, rerouting them and delaying care to the most vulnerable of populations, is steadily worsening. Chronic and ineffective funding to the primary care sector, lack of regulatory clarity in the transition of care from emergency services to hospitals and longstanding staffing regulations are all contributors to this issue. The use of the emergency department by large swaths of the California populace to fill the gap that remains in obtaining accessible, convenient and high-quality primary care remains the greatest contributor to emergency department over use. At a time when equality & access to care are rapidly rising within the Downs attention cycle, an international pandemic threatens the sustainability of the primary care establishment by starving it of funding. Governmental interventions in this space have been largely ineffective to date and planned initiatives will need to be adjusted given the current public health crisis. As the country stands at the cusp of perhaps its most contentious election cycle, it seems plausible that the issue of appropriate primary care funding may become important enough to a public in need, that it gains traction in the coming months.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Pacheco, Diana
- Description:
- The public sector employs thousands of individuals nationwide. Citizens have to deal with public sector offices on a daily basis. Because of the vital role they have in providing services to the community, they have to produce timely and efficiently. This paper analyzes the factors that contribute to public employee motivation and morale. It finds that supervisors play a key role in motivation and morale. Amongst supervisory roles, it is also found that seniority, personal commitment and organizational commitment also influence employee motivation. It is found that there is lack in research of environmental factors, such as office environment of the physical factors in work environment. This paper proposes a study on public employee’s opinions on the additional environmental factors that influence their motivation and morale for positive work behavior.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Strong, Casey
- Description:
- This paper focuses on the significant differences between high and low risks surgical procedures and health conditions in the hospital readmissions reduction program. The research in the literature demonstrates the various conditions, high and low risk surgical procedures, and readmission rates. The paper explains the methods of conducting the research. In the method section, this study involves a qualitative analysis of archival research data. I used the following keywords to search for peer-reviewed journal articles “surgical readmissions”, “Hospital Readmission Reduction Program”, “Affordable Care Act”, and “surgical procedures”. Databases used include California State University Northridge (CSUN) Oviatt Library Database, ScienceDirect (Elsevier), SAGE Journals Online, JSTOR, and PMC databases. I also used the Google Scholar search engine to find secondary articles on The Hospital Readmission Reduction Program and The Affordable Care Act. Out of the articles found, I typed in the keywords and selected the type of journals associated with my criteria. First I scanned the list of articles given in the results and selected the ones connecting with my research topic. I read the abstracts then the full text before selecting my twenty articles for the extensive literature review. Second this paper takes an overview of the background issues containing the Hospital Readmission Reduction Program, its relation to the Affordable Care Act and surgical costs. Third, this paper analyzes the summarization of the findings in the literature review chosen to observe the significant differences between high and low risks surgical procedures and health conditions in the hospital readmission reduction program. Based on the findings directed in the literature review, the majority of the articles found that complications and infections were main attributes in the various procedures discussed in this paper. Also, the findings suggested that costs, gaps in research, and readmissions were secondary attributes in the various procedures.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Lopez, Ruben
- Description:
- The implementation of a proper leadership style can contribute to the increase in motivation and performance among employees in the public sector. Understanding which leadership style to use will depend on many factors such as the function of the organization, the need of each employee, and the current situation of the organization. Based on information obtained through the literature review, this research paper proposes to develop a descriptive research design to analyze the impact of transformational and laissez-faire leadership on employees' motivation and workplace performance within the Los Angeles County Department of Public Social Services (DPSS). The research study will utilize a mix-method research methodology to collect data from a sample of 600 employees and five executive managers. The results obtained from the study will help DPSS to incorporate leadership strategies that can benefit employees to increase their motivation and performance.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Ortiz, Erik
- Description:
- The research problem and purpose of this study is to explore the relationships between manager leadership styles and employee retention. In describing the methods used and procedures used in studying the problem, the data was collected through an extensive review of peer reviewed literature on the topic of leadership styles and retention outcomes. After a vast review of the literature currently available, the findings conclude that there are many reasons why employees leave and retention remains a problem, but some leadership styles can mitigate turnover and assist in the possibility of employee satisfaction and possible retention. The dominant leadership styles that seem to indicate more effectivity are usually styles where the leader is more participative, communicative and motivational. It more closely resembles a transformational leadership style.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Mercado, Veronica
- Description:
- Research has indicated a significant correlation between economic hardship and health status. The citizens who have a lower level of income are likely to face financial complications. Most of the researchers are trying to establish a clear link between the financial difficulties and obesity in the country. The thesis will analyze the relationship between economic hardship and body weight, having obtained data from different sources including the National Longitudinal Survey of Health. The samples that will be obtained will be divided into portion; that is the women and the men. The thesis will, therefore, discuss the various financial difficulties such as credit card debts, the body mass index, and obesity. The research will utilize most of the economic tools that include the OLS techniques, the Propensity Score Matching, and the Sibling Fixed Effects to offer a clear relation between the financial difficulties and obesity.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Linga, Elaine Angelica
- Description:
- The main objective of the study is to determine the impact of public service motivation and compensation on employee work performance at the local government level. This study will be guided by three research objectives namely: to establish the relationship between public service motivation and the employee's work performance , to establish the extent to which financial rewards affect employee's work performance, and to establish if there are significant relationships among public service motivation, compensation, and work performance of local government employees. The study will use a quantitative research design. A sample of three hundred respondents will be selected out of the population of employees of the Los Angeles County Sheriff's department using the simple random sampling technique. A structured questionnaire will be used to collect data from the respondents. The data will be analyzed using the Statistical Package for Social Sciences (SPSS). The findings will be presented using tables and figures.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Alvarez, Ivan
- Description:
- As contracting out services is a common method utilized by public organizations, seeing public and private sector employees working together on delivering the same service is prevalent. Hence, to effectively render services, understanding the organizational and behavioral aspects between public and private sector employees would be beneficial in facilitating a collaborative work environment. Thus, the purpose of this research proposal is to understand the many factors that impact organizational behaviors between public and private sector employees while they work together in a Capital Improvement Program. The principal question for this proposal is: "What are the factors that influence integration between public and private sector employees?" Factors such as perception, organizational characteristics, and leadership styles will be reviewed to determine if they influence both individual and group behaviors. The methodology utilized in this research proposal will consist of a survey that would be administered to public and private sector employees working in a Capital Improvement Program. The results will be reviewed and discussed to determine how the factors mentioned above impact public and private sector employees. With the findings of this research, public administrators can better develop strategies to manage and integrate public and private sector employees.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Jasinski, Cheri Haines
- Description:
- This paper initially explores the current climate regarding public perceptions of local government effectiveness. There is a subsequent discussion of the general field of public relations from the context of historic and current practice as well as in both the private and public sectors. The paper further discusses the results of two surveys conducted in Santa Barbara, California: one given to front line public employees, the other to a random sampling of the public. The results confirmed that the public was generally dissatisfied with local government but not necessarily due to poor contacts with public employees. The front line survey also revealed dissatisfaction with local government as an employer. Employees also expressed much frustration in their dealings with the public. The survey responses, coupled with on-site observations, led to the conclusions that general public input must be actively sought, the public needs more information regarding the availability and use of services, and public employees must be provided with more information regarding their jobs and their organizations. The paper outlines a plan to address these conclusions beginning with the need for a “close to the citizen” attitude shift.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Business Administration
- Creator:
- Gamble, Natasha
- Description:
- Many Americans are unable to provide food for their households each month without the assistance of a public supplemental food program, such as the Supplemental Nutrition Assistance Program (SNAP), The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), or the National School Lunch Program due to barriers that surround food insecurity, such as limited financial resources. Over the last three decades the use of food banks has increased and the demand for food supply among food banks has increased (Shaw, 2009). With the increase in food banks use, the overall participation in the SNAP program has decreased. More people are turning to food banks and food pantries as a source of supplemental food to help them provide food for their households each month and to help with alleviating household food insecurity instead of using benefits from SNAP. The Department of Social Services (DPSS) reported that a total participation in the SNAP program has dropped from 41,549,326 in 2017 to 39,604,428, while the total number of food bank participants has increased. This research paper examines the growing number of food pantries and food bank users, and demonstrates how food banks have become a band-aide (temporary fix) for food insecurity. Feeding America is the nation’s hunger-relief organization which collectively work with more than 200 food banks in the United States. Feeding America food banks feed over 46 million people that suffer from food insecurity, including 12 million children and 7 million senior citizens. One of the food banks that Feeding America provides food to is the Los Angeles Regional Food Bank (LARFB). The LARFB distributes food throughout Los Angeles County to food pantries, faith based organization, and schools in order to provide food to needy families that are faced with food insecurity. Focus groups consisting of adult household members of participants of the Los Angeles Regional Food Bank’s Back Pack Program, was used to show that people are turning to food banks as a way to assist with food insecurity instead of using food stamps.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Zatorski, Devon
- Description:
- Public sector organizations rely on their employees to meet organizational goals, achieve their mission, and make them fully functioning and effective organizations. The management of those employees will determine the effectiveness of an organization. Employees are the core of any organization and recruiting, training, and retaining talented and motivated employees is no easy task. To determine how to incentivize current public sector employees, this research takes a deeper look into factors that affect motivation. This paper aims to find how those motivational factors can increase an employee's job performance and what techniques can be implemented to accomplish that goal. Through a survey using non-probability purposive sampling, researchers will collect data regarding current public sector employee's views towards current incentive programs. Additionally, how those incentive programs motivate their job performance. It is expected to find that public sector employees want increased performance feedback that allows them to perform their job roles with all the tools they need to succeed.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Allard, Anna
- Description:
- Compared to their urban counterparts, rural health systems frequently struggle to define grant processes and administrative solutions, which can result in a decreased probability of securing grants and impact organization's ability to grow or sustain their current programs. This graduate project proposal will explore how successful grant administration processes influence rural health systems in the United States. Current research shows that patients who utilize rural health systems that receive increased funding are more likely to seek consistent care, however fewer rural health systems succeed in securing funding than urban health systems (McMorrow & Zuckerman, 2013). The literature review will illustrate the importance of funding rural health systems, discuss the current state of grant administration and existing funding priorities in rural health, and show how improved grant processes can increase the likelihood of funding an organization. To further examine this problem on a state level, qualitative and quantitative data will be collected from surveys and semi-structured interviews administered to rural California Federally Qualified Health Centers (FQHC) to determine what grant administration process they utilize, identify their barriers to funding, and what areas need to be improved upon. The results from this study will allow rural organizations to identify what factors of change need to occur to be eligible for increased future funding.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Rentsch, Donna
- Description:
- Governments at all levels are tasked with meeting the needs of the vulnerable and at-risk populations in society. This research project will examine the network responsible for meeting the needs of the developmentally disabled population in California. California has a very complex service delivery system, or intersectoral network, that spans across sectors, including the public, non-profit, and private sectors. Scholars agree that the complexities involved within networks may impact the goal of meeting objectives; however, there is a limited understanding of how the complexities within the intersectoral network impact the goal of meeting objectives for the developmentally disabled population in California. This project aims to explore stakeholder perceptions, within one of California's 21 Regional Center catchment areas, of how the service delivery system may have an impact on meeting the objectives of the clients served. This project will utilize a qualitative study to explore stakeholder perceptions utilizing semi-structured interviews with purposeful sampling. The main purpose of this project is to uncover possible barriers for the intersectoral network and inform state and local policy makers. This knowledge may result in generating positive change within the system and improving the quality of services to clients.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Frank, William M.
- Description:
- In the overall management of a software project, the Product Assurance activities encompass a wide variety of tasks throughout the project life cycle. These activities are accomplished through a combined application of configuration management (CM), verification and validation (V&V), test and evaluation (T&E), and quality assurance (QA). These activities usually begin during the feasibility and requirements phase of the project and carry through to the maintenance phase. They may be implemented in a variety of ways and in varying degrees, depending on the size of the company, the organizational structure of the company, the type of product manufactured, and other factors. This project researches, defines, and applies these Product Assurances management functions to the field of medical software. This particular field is felt to be more sensitive to software errors and omissions than other fields of commercial software since the software may be depended on for supporting or sustaining human life. The outgrowth of the project will be a set of Product Assurance management plans applicable to a large manufacturer of medical electronic products containing embedded software.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Computer Science
- Creator:
- Diaz, Mayra
- Description:
- College completion gaps have been steadily rising with minority students in higher education. The California Community College system is largely comprised of a disproportionately disadvantaged student population. The Student Success Act was an attempt by the state legislature to address the inequities facing racially minoritized students in community colleges. As the state of California's diverse population continues to increase, the need to address these issues are apparent. Disproportionately impacted students are the central focus in this study to assess the impact that the Student Equity Policy is having at the institutional level. A mixed methodology is applied to survey students, faculty, staff and administrators on the effectiveness of the Student Success Program to generate future policy recommendations.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Espinoza, Lenin
- Description:
- This paper investigates the impact of communication between Administrators and caseworkers on service delivery to consumers. The aim is to answer the questions "How does communication between administrators and caseworkers affect services to consumers?" and "How does this communication affect service delivery?" The organization investigated for this paper is a large not-for-profit health care provider. The caseworkers are the nurses in the organization and their administrators are the nurse managers or physicians. A literature review is conducted to determine the impact of communication in the organization, in leadership, in followership and in the service to consumers. The goal of this study is to investigate the issues and how they affect service delivery. The methodology sections discuss the research design, the participants of the study, the data collection method and the ethical considerations. Section 4 is a discussion of the background of the issue and section 5 is a recommendation on the proposed solution to the problem.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Fei, Adams
- Description:
- Abstract Strategic Plans: How to Reduce Homelessness in Los Angeles County By Adams Fei Master of Public Administration, Public Sector Management and Leadership Homelessness is a global issue and some of the wealthiest cities are overwhelmed with extreme poverty. There are approximately 47 thousand homeless people who are living on the streets or in shelters in Los Angeles County. The metropolitan area in downtown Los Angeles has the highest population of homelessness in the Los Angeles County (Kriegler, Berk, 2010). Most of homeless population suffers from physical and mental disorders (Piliavin, Sosin, Westerfelt, Matsueda, 1993). Some of them become homeless due to personal history such as immigration status or former prisons. In 2018, the average sale price of a Los Angeles County home is around $585,000, which prevents an individual or family from affording a home. Also when there is a lack of employment opportunities stability is challenged, which leads to people losing their homes. These facts alone represents the visible need to address the growing rate homelessness. All levels of government should allocate funds and collaborate on how to reduce homelessness in LA County by developing a strategic plan.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Cha, Brian
- Description:
- New technology always aims to make our lives easier. An increasing number of businesses within the private sector are moving their services towards mobile applications and online portals that make their processes more convenient to the public. Self-service trends are slowly transitioning its way towards the public sector. The proposed research evaluates if utilizing self-service methods in the City of Los Angeles' pension system are feasible in comparison to the same services provided in-person. The study will use a questionnaire to gather member feedback after participating in a pilot program in which the member completely handles their retirement application process online. The expected results are that members will have no significant issues with handling the existing retirement processes online.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Cornejo, Leticia
- Description:
- Employee Motivation is a powerful force in the public sector and is derived from the Latin word for movement. To further explain, the research methods used in this thesis demonstrate that employee motivation is the ability for employees to perform long after the excitement of entering the public sector has ceased. Employee motivation is an intangible tool, produced both internally and externally to overcome challenges unique to the public sector. Employee motivation effects every part of an individual and the people they interact with. This research paper will identify various motivational theories and how those theories affect employees at work and throughout various life stages.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Smithley, Jacqueline
- Description:
- As publicly funded institutions, libraries have an inherent organizational value of being good, responsible stewards of public funds. However, the notion of “good” and “responsible” are subjective descriptions often reflecting the executive’s personal experience. Public service professional standards and financial auditing requires balanced budgets and an audited analysis of the fiscal year’s budget but little else. This paper will evaluate the history of transparency and accountability initiatives, with a particular focus on the use of decentralization within the state of California’s library program at the municipal/city and county levels of government. Evaluating city and county library systems budget and managerial documents the study will investigate the relationship between the government type, budget, transparency and accountability initiatives, decentralization, performance indicators, and perceived citizen participation. It is hypothesized a library department and branch level decentralized budget is a practical, useful tool and will assist in transparency and accountability initiatives by improving decision making, identifying practical performance indicators and assessments, and providing useful information for reviewing stakeholders.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Harry, Tanya
- Description:
- This research explores the intricacies of multiculturalism in an organization. It seeks to explain how multiculturalism affects an employee's ability to navigate being included in the workplace. The idea of diversity has evolved to also include secondary and tertiary dimensions not mentioned in the primary understanding of the protected classes traditional associated with diversity management. This research will examine how these expanded dimensions of diversity can be incorporated into strategic planning for diversity in a multicultural workforce. This study seeks to understand some of the reasons behind low diversity within an organization. Managers will be informed on how biases and judgments influence the work climate and can slow the effectiveness diversity training. Some of the theories and solutions regarding how to manage multiculturalism in the workplace will also be discussed.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Kaprelian, Arine
- Description:
- The number of women and couples who are waiting to conceive has risen steadily since the 1980's. Even though infertility is specified as a disease, the treatments and procedures for infertility are not yet recognized by the government as medically necessary. Currently, 15 states have a mandate in place that either offer coverage or provide coverage for infertility services including: in-vitro fertilization, artificial insemination, and egg freezing. Although these states all have a mandate, not all laws require or provide the necessary benefits. Each state has their own set of requirements and conditions that must be fulfilled in order for a patient to receive such benefits. While the cost and demand for IVF is on the rise, programs such as the Affordable Care Act and Medi-Cal do not provide or offer any coverage of benefits for infertility treatments and procedures. Using web-based searches as well as the California State University, Northridge library archive of peer reviewed journals, this review distinguishes the vast utilization of infertility services and the lack of federal acknowledgment and regulation from the government. The results show that in the United States as well as in other countries, the number of children being born is statistically lower than the number of retirees and elderly. If this trend continues, low birth rates will negatively affect the country both economically and socially. Without the establishment of state mandates, not all patients seeking treatment will have equal opportunity to pursue and utilize higher quality care services. Along with the intervention and addition of government policies, laws will provide proper guidelines and regulations for fertility clinics across the United States.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration