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American Library Association
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Book chapterLampert, Lynn D.Academic librarians involved in library instruction have historically encountered issues of student academic integrity in limited measures. Prior to the growth of information literacy programming, opportunities to formally develop educational strategi . . .
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ArticleStover, MarkThe path to becoming an academic library dean is not prescriptive nor necessarily linear. Each ascends to that post in a unique way; all come from different backgrounds and experiences. For some, such a position is a goal from the start of their caree . . .
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ArticleSosulski, Nicolette WarisseDave Tyckoson, and Nicolette Warisse Sosulski met because Sara Kelly Johns, a mutual friend, told them “you have to meet each other! I don’t know that I know anybody else as obsessed by reference [as you are]!” They friended on Facebook in October 201 . . .
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ArticleTyckoson, David A.Let’s do a little experiment. Before you read the rest of this article, go to your reference desk (or information desk, or help desk, or whatever term you use for your primary, in-person service point). Look around. What do you see? Are there people i . . .
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ArticleTyckoson, David A.The 2002 Annual Conference of the American Library As sociation was remarkable in that it included two major pro grams about reference services: The RUSA-sponsored program "The Future of Reference" and the RUSA Presi dent's Program "The Reference Inte . . .
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ArticleTyckoson, David A.Discusses the failures and successes of the reference reform movement. Reference to the May 1984 `American Libraries' article, `What's Wrong With Reference: Coping with Success and Failure at the Reference Desk,' by Bill Miller; Expert systems, remote . . .
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ArticleTyckoson, David A.In my previous column, I presented four memorable reference encounters that I have had with users over the past three decades. Those examples highlighted the complexity of the interaction between the librarian and the user and raised the question of t . . .
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ArticleTyckoson, David A.One aspect of library service—and especially reference service—that often gets overlooked is its personal nature. Reference service is designed to provide one-on-one support to members of the community that the library serves. Whether in person, onlin . . .