Filtering by: Publisher Reference and Adult Services Division of the American Library Association Remove constraint Publisher: Reference and Adult Services Division of the American Library Association
ArticleToward an automated reference information system: Inmagic and the UCLA ready-reference information filesStover, MarkThe reference information files at several UCLA libraries were merged and prepared for conversion to machine-readable form under a Council on Library Resources grant. The database structure was conceived using the following factors: data elements, fie . . .
ArticleStover, MarkReference librarians are sometimes faced with how best to maintain the privacy and confidentiality of information gleaned from the reference interview. Other professions have directly confronted the legal and ethical problems inherent in client confid . . .