User feedback on Web site design can be vital to understanding what issues library users may encounter when visiting a Web site. But obtaining this feedback can be time consuming, difficult to structure, and expensive. In past years, staff working on . . .

Over the past 20 years, information and communication technologies (ICTs) have transformed the globe, facilitating the international economic, political, and cultural connections and exchanges that are at the heart of contemporary globalization proces . . .

Cal Poly Pomona University Library launched its first mobile Web site in 2007. The continuous development of our mobile Web sites has mostly been informed by feedback from library staff rather than from student users. As mobile devices and tablets bec . . .

The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt . . .

Purpose – The purpose of this paper is to investigate possible purposes of digital storytelling and discuss practical implementation in a community-based digital storytelling project. Design/methodology/approach – This case study investigates the func . . .

Purpose - This paper critically examines the concepts of lifelong learning, information literacy, and global citizenship, making explicit connections among them via theories of social capital. It then presents a model of librarian-faculty collaboratio . . .