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- Creator:
- Smith, Karla
- Description:
- A vast review of the literature has found that Millennials are unlike any other generation because they have different values than previous generations. Due to a generational change in values, Millennials seek different needs and wants from the workforce. A leadership style that appeals and speaks to the Millennial generation can contribute and increase motivation and subsequently lead to a higher retention rate within the public sector. To understand how to lead millennials will depend on how much we know about their values in the workforce. Based on the literature surrounding millennial motivation, retention and leadership preferences, the purpose of this project aims to explore how transformational leadership in the Department of Public Social Services (DPSS) is more likely to enhance Millennial employee motivation and retention. Results of the research would encourage public sectors to invest in leadership programs as a tool to motivate millennial employees as well as a retention strategy in an attempt to lower turnover rates.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Chien, Ying
- Description:
- Teleworking has been shown to directly impact work-life balance, job retention, and improved well-being of employees. Currently, there is a gap in the literature related to the effects of teleworking in the County of Los Angeles, including impacts on employee recruitment/retention, success within particular public administration fields, and environmental sustainability. This research proposal recommends a mixed-method approach (with elements of qualitative and quantitative research) using inductive reasoning as part of exploratory and explanatory research that will look at past implementation of telework strategies in order to make observations and measurements to be learned from for future implementation of such strategies in the local context. This proposal aims to fill a gap in the literature on County of Los Angeles teleworking to determine best practices in recruitment and retention strategies for developing a more effective workforce and reducing the environmental impacts of commuting. Should this study be conducted, a survey tool will be used to gather data from County of Los Angeles employees engaged in teleworking, as well as other direct or indirect research within the case study organization and other public and private sector employers. Potential results from the proposed research may be used to find some level of correlation between teleworking and job satisfaction within certain public administration job sectors, which could inform policy making to encourage teleworking in targeted sectors to attract and retain the best workforce and improve service delivery, as well as possibly improve environmental sustainability.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Public Administration
- Creator:
- Smith, Karla
- Description:
- A vast review of the literature has found that Millennials are unlike any other generation because they have different values than previous generations. Due to a generational change in values, Millennials seek different needs and wants from the workforce. A leadership style that appeals and speaks to the Millennial generation can contribute and increase motivation and subsequently lead to a higher retention rate within the public sector. To understand how to lead millennials will depend on how much we know about their values in the workforce. Based on the literature surrounding millennial motivation, retention and leadership preferences, the purpose of this project aims to explore how transformational leadership in the Department of Public Social Services (DPSS) is more likely to enhance Millennial employee motivation and retention. Results of the research would encourage public sectors to invest in leadership programs as a tool to motivate millennial employees as well as a retention strategy in an attempt to lower turnover rates.
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Political Science
- Creator:
- Wright, Deanecia S.
- Description:
- Although colleges and universities in the United States have seen an increase in the minority student population over the past forty years, African American women have experienced limited gains in accessibility since the general expansion of the higher education systems in the 1960s (Clewell & Anderson, 1992). While women have participated in higher education for more than a century, there is limited research focused on African American women college experiences (Moses, 1989; Collins, 2001). This study employs Critical Race Theory and Womanism to guide a qualitative examination of college experiences of African American women who have graduated or successfully persisted at a minority-serving institution (MSI) that is not classified as a historically Black college or university (HBCU). This study examines the factors that shaped their college experiences and overall retention in higher education. In particular, this study explores how race, gender, and institutional context impact African American women persistence at MSIs.
- Resource Type:
- Dissertation
- Campus Tesim:
- Northridge
- Department:
- Educational Leadership and Policy Studies
- Creator:
- Wilson, Essence
- Description:
- The purpose of this study is to examine the effects of Lightboard technology on retention of statistical methods by university students. Lightboards (also known as "Learning Glass") are electronic glass "chalkboards" that allow the speaker to face the audience while writing visually stimulating images and equations using light within the glass and special neon markers. These lectures can be recorded and provide increased accessibility for the viewers by allowing them to pause, rewind, and include captioning in addition to providing additional social cues (e.g., hand gestures, body language) that have been shown to increase retention of complex materials (e.g., Son et al., 2018). A sample of 95 students from California State University, Northridge were recruited from the CSUN SONA system and randomized into one of three conditions (i.e., Lightboard video, voice-over video, and online text) and asked to answer a multi-step questionnaire on how to solve a statistical problem (e.g., standard deviation) both before and after receiving their instructional condition (4 questions per test). We utilized control measures (e.g., students' computer literacy, and number of math courses taken) and utilized correct responses, time of completion per test, and satisfaction ratings as study outcomes. A 2 (pre/post) by 3 (condition) mixed ANCOVA was conducted, controlling for relevant covariates (e.g., computer literacy and number math courses taken), resulting in a significant interaction between conditions of the pre-test and post-test, F(2, 82) = 3.700, p = 0. 029, partial η2 = 0.083, indicating that the improvement from pre- to post-test scores in the Lightboard condition were significantly greater than the voice-over-video condition but not the online text condition. Overall ratings of satisfaction between each group condition were not significant, F(8, 164) = 1.354, p = 0.23, partial η2 = 0.062. This study will help support the burgeoning research showing the educational benefits (e.g., increased retention, increased enjoyment) of Lightboard-based tutorials in applications like online learning, mixed format and "flipped" classrooms; especially for challenging topics (e.g., statistics).
- Resource Type:
- Thesis
- Campus Tesim:
- Northridge
- Department:
- Psychology
- Creator:
- Schock, Kathleen, Rhodes
- Description:
- In light of growing concerns over increasing the number of college graduates in the U.S., particularly among traditionally underrepresented student populations, this mixed methods study evaluated the impact of service-learning on institutional engagement and graduation rates. The study focused on the impact of service-learning experiences on students with low socio-economic status (SES) or those who identify as members of traditionally underrepresented minority (URM) populations. The intent was to develop a better understanding of how engagement indicators are influenced by service-learning in order to help practitioners design service-learning courses that maximize the experiences that contribute to student success. Quantitative methods were used to evaluate if participation in service-learning is predictive of degree attainment, and to identify the differences in engagement indicators from the National Survey of Student Engagement (NSSE), among students who participated in service-learning compared to those who did not. Qualitative methods were used to deepen the understanding of how service-learning impacts engagement and graduation rates for SES and URM undergraduate students. Interviews were conducted with students at senior status who participated in service-learning, and focus groups were held with recent alumni about the factors that contributed to their institutional engagement and degree attainment. Among the results, the quantitative results found that service-learning is significantly associated with graduation rate, and that students in service-learning courses reported enhanced academic challenge through collaborative learning. Qualitative findings revealed that service-learning experiences supported an improved campus environment for students through quality interactions with other students, faculty, and individuals at their service-learning site. The study confirmed previous research indicating that service-learning is an effective high-impact practice that promotes improved outcomes for undergraduate students.
- Resource Type:
- Dissertation
- Campus Tesim:
- Fresno
- Department:
- Educational Leadership
- Creator:
- Cain, Julie
- Description:
- The project gathered the perspectives of current licensed foster parents in Del Norte County in regards to factors effecting recruitment, retention and support of foster parents by both social workers and in the community. Telephonic interviews were conducted with county licensed foster parents to gain a better understanding of their experience with becoming and continuing to be licensed to provide care for children. The information gathered from the interviews was placed in six categories; reasons behind becoming a foster parent, rewards of foster parenting, challenges to being a foster parent, barriers to licensure, relationship with agency staff and training . The survey information serves as a starting point for future work in improving the recruitment and retention efforts for foster parents in rural Del Norte County.
- Resource Type:
- Masters Thesis
- Campus Tesim:
- Humboldt
- Department:
- Social Work
- Creator:
- Bigelow, Kelsey Nara
- Description:
- Asian Pacific Americans (APAs) are the third fastest growing minority group in the United States (U.S.) and one of the fastest growing minority groups in the workforce. Although APAs have experienced success as professionals in the workforce, they still face a glass ceiling when trying to move into executive level positions. In U.S. based law firms, APAs represent nearly half of all minority Associates, making them the most established minority group at the Associate level. However, APAs have the lowest conversion rate from Associate to Partner of any minority group. The present study examined the role of stereotypes and intergroup bias in promotion evaluations of White and APA Associates. As predicted, White Partners endorsed White Associates over their equally qualified APA counterparts. However, contrary to predictions, competence and lack-of-warmth stereotypes about APAs were not associated with fewer promotion endorsements. Supplementary analyses revealed that APA Partners rated APA Associates lower in promotion potential. APAs endorsed more lack-of-warmth stereotypes about other APAs than did their White equals. These findings suggest that both Whites and APAs contribute to the current dilemma facing APA Associates in U.S. law firms. Possible explanations for these findings are considered in the discussion section.
- Resource Type:
- Masters Thesis
- Campus Tesim:
- Humboldt
- Department:
- Psychology
- Creator:
- Beattie, James William
- Description:
- The following paper is a meta-analysis of the relevant literature surrounding first-generation/low-income student barriers to high school graduation, as well as college entrance and success. This paper details what research indicates outreach programs should provide to first-generation/low-income students to overcome such barriers and suggests what components and characteristics are important in the development of academic outreach programs to help reduce the inequality gap. Although there is abundant research surrounding first-generation/low-income student needs and what various programs provide, current research does not address the intersections of student need, successful characteristics of program partnerships, characteristics a single program should provide, and the linkages in-between. This paper examines the linkages between these variables and suggests what outreach program administrators should be cognizant of during program development in order to maximize program potential.
- Resource Type:
- Masters Thesis
- Campus Tesim:
- Humboldt
- Department:
- Sociology
- Creator:
- Bradford, Nicole Hays
- Description:
- Social workers in child welfare often are exposed to children and families dealing with complex and traumatic issues at points of crisis. Child welfare workers regularly are exposed to clients experiencing trauma due to a variety of issues, including physical, emotional, or sexual abuse, neglect, domestic violence, assault, poverty, and substance abuse. The effects of regular exposure to crisis and trauma can be far reaching, and child welfare agencies experience extraordinarily high rates of staff turnover and "burnout," and this can often be directly co-related to the negative effects of chronic exposure to trauma, or secondary trauma. In addition to exposure to client trauma, child welfare workers often face unique events that may be considered direct trauma, including threats to safety and workplace violence. Child welfare workers in a rural setting face unique challenges related to secondary trauma, burnout, and worker safety. The need for education and ongoing support for child welfare social workers around identifying signs of secondary trauma and practicing self-care is crucial, and in rural communities with limited external resources, public child welfare agencies must examine how to allocate internal resources and build emotional and psychological supports for social workers into agency structure. The aim of this master’s project is to solicit input from current social workers in a rural child welfare agency to assist in developing and implementing a staff training related to secondary trauma and self-care that can be built into the internal agency infrastructure. A focus group will assist in empowering social workers to discuss and express their needs, and the qualitative data gained from this focus group will serve as a preliminary needs assessment to address current staff training needs, policies and procedures, and assist in the development of trauma informed agency practices which support staff retention and job satisfaction.
- Resource Type:
- Masters Thesis
- Campus Tesim:
- Humboldt
- Department:
- Social Work
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