At the request of a faculty member, a study was begun to determine the number and nature of questions received in the "Ask A Librarian" email account, which is offered as a Web form from which patrons can ask questions (http://library.csun.edu/askus.h . . .

Methodology: A Web-based form was used to gather data about the quality of library collections, electronic resources, services, facilities, and “other” in an open-ended format. Respondents were asked to volunteer their affiliation (student, EXL studen . . .

Findings and suggestions following the 2003 web usability survey. This study was conducted with L. Lampert prior to the current web site re-design. Students were given a pretest of information literacy skills and library instruction experience prior t . . .

Youth employment rates have declined dramatically nationwide, in California and Los Angeles County, in recent years. This is not a local phenomenon, but a national problem. In Los Angeles County the percent of 16-19 year olds employed fell from 23.8% . . .

Youth employment rates have declined dramatically nationwide, in California and Los Angeles County, in recent years. This is not a local phenomenon, but a national problem. In Los Angeles County the percent of 16-19 year olds employed fell from 23.8% . . .

Purpose There is growing evidence that racial, ethnic, and socioeconomic status (SES) differentials in health emerge early in life. This study provided a descriptive profile of allostatic load (AL) among adolescents, focusing on sociodemographic corre . . .

Overview: Survey Dates: January 2 to May 2, 2002 / Distribution: Email form on exit / Total transactions: 76 / Total surveys returned: 26 / Return Rate: 34% Service Issues: Users were quite satisfied: Eighty-one percent found the information relevant . . .

Overview: Survey Dates: September 10, 2002 to April 18, 2003 Distribution: Automatic email form from the CSUN IP. Total completed transactions: 361 Total surveys returned: 110 Return Rate: 30% Service Issues: Overall, patrons were quite satisfied: Nin . . .