ThesisFaralan, EjayThe purpose of this work is to identify areas of improvements through the gaps between the experiences of transgender employees and management on the implementation and enforcement of transgender inclusive policies within the workplace. The research q . . .
Graduate ProjectHo, NikkiWorker and manager’s cooperative relationship is essential to daily operation to a union hotel, yet our understanding of union relationship of shop steward-employee-manager cooperative behavior remains unclear. This study employed an Ethnographic qual . . .
Graduate ProjectOwens, PhilipThe global hospitality and tourism industry is successful because of the draw it has to entice individuals and organizations to its unique locations and services. Hospitality industry professionals continuously look for ways to build customer loyalty . . .
Graduate ProjectJahanbani, TaneeneThe literature reports that when selecting a meeting site, meeting planners look for quality service, meeting room facilities/quality, inventory, and hotel personnel (Upchurch, Jeong, Clements, & Jung 2000; Choi & Boger 2000; Lin & Lin 2013). The lite . . .