Book Chapter

Sonoma State University: be curious; be critical; be a community

Creating, running, and coordinating an information literacy program requires not only the visible labor of scheduling and teaching classes, but a host of invisible mechanics that makes a program function in its entirety. "Hidden Architectures of Information Literacy Programs" captures some of the tacit knowledge information literacy coordinators accumulate through trial and error and informal conversations with professional networks and details practices of information literacy programs that are both innovative and the core functions of our jobs. In 'Sonoma State University,' Springmier highlights the day-to-day work of running and coordinating information literacy programs and the soft skills necessary for success in the coordinator role. They discuss the institutional context into which their work fits; their collaborators, students, marketing, and assessment; as well as the many varied duties they balance while examining the delicate balancing act of labor distribution, handling minimal or absent positional authority coupled with making decisions and assignments, generating buy-in for programmatic goals and approaches, and maintaining positive relationships throughout the organization.