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Nortel's information resource network
Nortel has transformed its Information Resource Network (IRN) operations to truly deal as a global information resource center. Through 9 global facilities (IRCs), the IRN fulfills the core service role as Nortel's library of external research, journals, books and online resources. Using an intranet and call center access, the IRN provides research services via desktop delivery to all Nortel knowledge workers regardless of location.