How to enhance the evaluation of faculty in geographically dispersed sites: use of performance evaluation systems

Performance evaluation for knowledge workers is an increasingly important organizational activity, yet one for which there is no “one best way” developed. There is a need to measure activities which further organizational goals, but the very act of measuring can impact those activities. Further, because crafting creative solutions to organizational challenges is a key output for knowledge workers, flexibility can be an important input to performance evaluations. A good example of this occurs when measuring the performance of faculty teaching at geographically dispersed sites. For them, systems formed around a Statement of Expectations may provide suitable flexibility while also enhancing productivity.