Management strategies for a multicultural learning organization

It is not uncommon for up to sixty ethic backgrounds to be represented by students in Australian universities like the University of Western Sydney, Macarthur. Many of these students are the first in their family to attend a university and, because English frequently is their second language, there is a heightened interest in assuring that they leave the university with the conceptual and linguistic skills necessary to successfully compete in an English-speaking labor market. This article reports on an exercise in impromptu oral presentation and role-playing interviews for job applications or promotions. Early evidence indicates that these activities provide valuable learning experiences in cultivating such abilities, in addition to nuturing other management skills also valued by prospective employers.