Responding to disruptive behavior in marketing classrooms

Though far from a new problem, there is increasing concern today among college and university faculty members about disruptive student behavior (Clark & Springer, 2007a,b; Hirshy & Braxton, 2005; June, 2010). Disruptive behavior is misconduct that interferes with academic and administrative activities on campus. It includes overt acts as well as failures to perform that disrupt the flow of campus and classroom activity.