Shifting Management Practices in Organizations: Looking at the impacts of telework in the public sector

Transactional leadership is the dominant type of management in the public sector. As progressive ideas come forward, transformational leadership has emerged as a potential innovative way of managing employees. Transactional leadership is based on the creation of strong relationships between employees and their managers. From this perspective, telework has emerged as a possible avenue from which transitional leadership can take hold in. This is due to telework's reliance on increased communication between an employee and their manager to ensure goals are met. This type of collaboration should lead to higher job satisfaction and increased productivity. In this research design, a quasi-experimental approach with pre and post comparison group will be utilized for the purpose of evaluating whether telework does indeed lead to a higher level of productivity for employees. The research will be concerned with employees of Los Angeles County.