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Lazy Acres: Customer Offer Improvement and E-Commerce Expansion
This purpose of this project was to develop marketing recommendations for Lazy Acres Natural Market to sustain competitive advantage in a changing environment. Objectives included improving the customer offer, and expanding the customer base through e-commerce. The project took advantage of both primary and secondary research, including a comprehensive customer survey, data analytics from customer Yelp reviews, geographic analysis from Geographic Information Systems, and live community feedback through focus group discussions.