Thesis

Public Human Resource Outsourcing: An Evaluation of External Versus Internal Human Resource Recruitment Effectiveness

New Public Management philosophy has been in practice over 30 years. While there were great promises made with the application of such practices, it is appropriate to determine which if any practices are still beneficial. The public human resource department is a critical component to maintaining a functioning government, and with factors of an aging workforce, it is essential to have a succession of employees and a translation of on-site experience and knowledge bestowed on new talent. This study further brings about an analysis with outsourcing as it relates to the specific function of public human resource recruitment on a local level. The analysis attempts to determine effectiveness based on the criteria of the number of onboarding applicants, the efficiency of onboarding, talent acquisition, and cost-effectiveness.

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