Thesis

Public sector employee motivation and behavior

The public sector employs thousands of individuals nationwide. Citizens have to deal with public sector offices on a daily basis. Because of the vital role they have in providing services to the community, they have to produce timely and efficiently. This paper analyzes the factors that contribute to public employee motivation and morale. It finds that supervisors play a key role in motivation and morale. Amongst supervisory roles, it is also found that seniority, personal commitment and organizational commitment also influence employee motivation. It is found that there is lack in research of environmental factors, such as office environment of the physical factors in work environment. This paper proposes a study on public employee’s opinions on the additional environmental factors that influence their motivation and morale for positive work behavior.

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