Feelings clarification-evaluation in a hospital setting

This paper presents a study of a Feelings Clarification- Evaluation Program conducted in a local San Fernando Valley hospital. The Feelings Clarification-Evaluation Program was developed within a hospital setting as a means of helping hospital employees get in touch with their feelings about working in a stress-filled environment. The program was designed to help participants separate the emotional and stress-causing aspects of hospital work situations from action necessary to successfully accomplish those situations. This was achieved by encouraging participants to physically experience the emotional impact of situations through a process known as "discharge". Specific objectives of participants concerned recognizing emotional content of situations, discharging on that emotional content and re-evaluating subsequent action. The changes in stress-related feelings and behavior which, in part, were attributed to the discharge process. Materials used included a private program room, a tape recorder, egg timers, and an instructional guide consisting of programmed behavior alternatives. Methodology used in the study included both classroom instruction and individually oriented programmed instruction administered to ten volunteers representing a rough cross-section of hospital employees. Evaluative procedures were administered in a pre-post design. Program and participant evaluation occurred throughout the duration of the six-week program based on results obtained from the Weedman, Warren, Marx Self-Concept Incongruency Scale and tests designed by the authors to measure participants' self-evaluation of progress. Both objective and subjective considerations are discussed. It was found that sixty-six percent of the test population were able to discharge art one time or another during the course of the program. Evaluation of the Weedman, Warren, Marx Self- Concept Incongruency scale did not show any significant change in the participants’ self-concept before and after the program. Significant improvement in feelings, however, was obtained from analysis of the Feelings Clarification-Evaluation scale. A discussion based on program results and applicability of this program into occupational settings is also included.